How Can You Tell If Your Amazon Listing Is Hijacked?

November 01, 2022

In the world of eCommerce, product hijacking is becoming an increasingly common problem. Hijacking occurs when someone takes over a listing on a marketplace like Amazon or eBay and changes the price, description, or other details in order to benefit from the product's popularity.If you are selling products on Amazon, it's important to be aware of Amazon listing hijacking and to know how to spot signs that your listing may have been hijacked. Keep reading for a few tips on how to tell if your Amazon listing has been hijacked and what you can do about it.


Your Amazon Listing Has Been Hijacked If..

There are a few different ways to tell if your Amazon listing has been hijacked.

Different Seller Information: First, take a look at the seller information on your listing. If you see that the seller's name or the contact information has been changed, that's a strong sign that someone has taken over your listing.

Negative Reviews: Another way to tell if your listing has been hijacked is to check the reviews. If you see that there are suddenly a lot of negative reviews or that the overall rating for your product has dropped significantly, that could be another sign that someone has taken over your listing and is trying to damage your reputation.

When a hijacker makes a sale of their counterfeit product, the negative reviews of the customers go on your original product listing which may stop buyers from purchasing the product.

Change in Price: Take a look at the price of your product. If you see that the price has been dropped significantly, that's another sign that your listing may have been hijacked. Hijackers will often drop prices in order to claim the buy box to make a quick profit off of a popular product.

No Buy Box: When a counterfeit product enters the market, you will surely notice low “buy now” clicks on your original listing because the buyers will obviously attract to the affordable price without knowing that they are going to get a low-quality product.

In return, your brand gets bad feedback from the buyers which affect future sales too.

Drop in Sales- If all of sudden you notice the loss in profit, there might be a chance of Amazon hijacking. As the hijackers replace some of your best listings with fake products, you will lose out on profits.


What You Can Do About It

If you suspect that your Amazon listing has been hijacked, the first thing you should do is contact Amazon customer service and report the issue. You'll need to provide evidence that you are the rightful owner of the listing, so be sure to have any relevant documentation handy (such as trademark information). Once you've reported the issue to Amazon, hopefully they work with you to resolve it and get your listing back up and running as soon as possible.

Alternatively or if Amazon aren’t much help, you can simply contact Naw Protect to get the experts for the best Amazon hijacker removal services. Even if you don’t have a trademark or access to Brand Registry, Naw Protect can still help you out.


Common Methods of Amazon Listing Hijacking

There are a few different ways that hijackers can take over your listings on Amazon.

Brute force - The most common method is called “listing brute force.” This is where a hijacker uses an automated program to guess different combinations of letters and numbers until they find one that matches an existing listing on Amazon. Once they find a match, they change the product information, photos, or price without the seller’s permission.

Supplier Spoofing- Another common method is called “supplier spoofing.” This is where a hijacker contacts a supplier or manufacturer and pretends to be an authorized reseller. The hijacker then asks the supplier or manufacturer to change the contact information on their account to the hijacker’s own contact information. This allows the hijacker to take over the listing and make changes without the seller’s permission.

Listing hijacking can be devastating to your business, as it can lead to lost sales and damage to your reputation. There are a few more ways that hijackers & scammers use to defame your listing.

ASIN squatting- When a hijacker creates a new listing for your product using your product's ASIN (Amazon Standard Identification Number). They will then change the product photos and/or descriptions to make it appear as if they are selling the same product as you.

Piggybacking - When a hijacker takes over your existing listing by changing the shipping options so that their products are shipped instead of yours. They may also change the product photos or description in order to make it appear as if they are selling the same product as you. Hijackers will often do this if your product is out of stock, as they know that customers will still want to purchase the product and will be more likely to buy from them if they see that it is available for purchase.

Listing hijacking can be a serious problem for Amazon sellers. By understanding how it works and taking steps to protect your listings, you can help keep your business safe from this type of attack. If you think your listing has been hijacked, contact Naw Protect for Amazon hijacker removal to immediately remove the counterfeit product.


How to Remove Amazon FBA Hijackers- Recover Your Buy Box

Amazon is the largest online marketplace in the world, and it’s no surprise that hijackers are constantly looking for ways to exploit sellers. Listing hijacking is a type of fraud where someone takes over an existing listing on Amazon and changes the product information, photos, or price without the seller’s permission. Hijackers can also create new listings that copy all or part of an existing listing. These hijacked listings can rank higher in search results than the original listing, which can result in lost sales for the rightful seller

Despite the fact, that Amazon is too big for its own good, still it has made several algorithm updates in order to prevent Amazon listing hijacking. Amazon has launched programs and features such as Amazon Brand Registry & Amazon Transparency Program to stop the hijackers from stealing private label product listings, still, there are many fraudulent sellers’ issues faced by Amazon authorized sellers due to;

  • How Big the Amazon marketplace is.
  • Amazon is a customer-obsessed company where the customers get more attention unless you are a big brand to report Amazon listing hijacked.
  • Different countries have different Trademark infringement and counterfeit laws for Amazon.


How to Protect Your Amazon Listings from Hijackers

There are a few things you can do to protect your listings from being hijacked.

  • First, you should enable Two-Step Verification (2SV) on your Amazon account. 2SV adds an extra layer of security by requiring you to enter a code from your phone in addition to your password when logging into your account.
  • Second, you should regularly check your listings for changes that you didn’t make. If you see any changes that you didn’t authorize, you should contact Amazon immediately and report the listing as hijacked.
  • Third, you should consider using a service like Amazon Brand Registry which gives you additional tools to protect your brand and intellectual property on Amazon.
  • Finally, Have a Hijacker removal service on standby if Amazon does not assist with the removal of your hijacker. Naw Protect are always ready to help when their services are required.

Next, follow these simple steps to Remove Amazon FBA Hijackers;

  • Compare Original & Counterfeit Products
  • Buy the Fake Product to Gather Evidence
  • Send a cease and desist letter to the hijacker
  • Report to the Amazon
  • Wait & Monitor


What more can you do to protect your Amazon brand listing? If you are not a registered trader, first register yourself in the Amazon Brand Registry which will officially make you a genuine member of Amazon by verifying all the trademark documents.


Need To Remove Amazon Hijacker? Contact the Naw Protect Team

Hijackers are really bad for your business. If anything like this happens with your product listing on Amazon, make sure you contact us for a quick Amazon hijacker removal services.